Contrast this with a recent article (sorry, don't have an ungated version) from a journal published by Joint Commission on Accreditation of Healthcare Organizations (JCAHO) on interruptions and multitasking among nurses. (Hat tip to Sal Bognanni of the Iowa Health System for sending me this paper.) The most surprising finding in the paper was that none of the many errors the researchers found were due to interruptions or multitasking. The authors point out that the many interruptions and frequent multitasking of nurses hold a potential for increased errors, but their data don't support for this claim at all.
Are nurses just superhuman? Did the study miss something?
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